FAQs

Who do I contact to find out if my company is a participating supplier? If my company is not involved in the Supplier Purchase Program, how do I get us signed up?

To find out if your company is a participating supplier, please search using the Participating Supplier tool. If you are unable to find your company, feel free to contact Program Headquarters. If your company is not currently involved in the Supplier Purchase Program, we will confirm its eligibility and provide the next steps for enrollment.

I know that my company is involved in the Supplier Purchase Program, but I do not know my company number. How do I get it?

Check your company’s internal Web site, if applicable, to see if our program information is posted. If not, contact your Human Resources department or Corporate Benefits department to obtain your company number and/or contact Program Headquarters at supplierpurchaseplan@vw.com or 703.364.7910.

What if I try to get a certificate and it says my company number has not been activated?

Contact your Human Resources department or Corporate Benefits department and ask them to please activate the company number and/or contact Program Headquarters at supplierpurchaseplan@vw.com or 703.364.7910.

Is this program for both Volkswagen and Audi vehicles?

No. This program is for Volkswagen vehicles only. The Audi program Web site is www.audisupplier.com. If you have questions regarding the Audi program, please contact supplierpurchaseplan@audi.com.

When does this program expire?

December 31, 2010.

How many new vehicles am I eligible to purchase or lease?

One vehicle per employee/household. If you would like to make a second purchase, please contact Program Headquarters at supplierpurchaseplan@vw.com to request approval.

What is the pricing calculation?

Purchase or lease a new, eligible Volkswagen model at Dealer Invoice. Dealer will subtract all then-current incentives (APR or Lease Specials). Tax, title and other required fees will be added. Please note that the destination charge, ad association fee, fuel tank charge and port prep fee are all standard fees included in the Dealer Invoice price.

What model years are included in this offer?

New, unused vehicles are eligible. Final vehicle availability is determined by the participating Dealers. Dealers are not required to sell you a vehicle from their stock or order bank, if the vehicle is in short supply.

Are any models ineligible under the program?

VWoA may restrict some vehicles from this program from time to time. The Dealer has final discretion. See Eligible Vehicles section for listing.

Is this program available in Canada?

No. This is a US program valid only at US Dealerships.

Is there a list of participating Dealers?

No, most Volkswagen Dealers are participating. The Dealer should tell you if they are not participating when the certificate is presented, however, it may be best to call beforehand to verify. To locate a Dealership nearest you, please visit our Find A Dealer Web site.

Who can I contact if I still have a question?

Please first refer to the program Web site at www.vw-supplier.com or contact Program Headquarters at supplierpurchaseplan@vw.com or 703.364.7910.